We aim to deliver your order as quickly as possible. Below are our estimated shipping times based on your location.

Free Shipping

We offer free shipping on all orders

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Taxes & Duties

• Orders shipped within the EU include VAT.
• For all international orders, duties and taxes are included in your purchase price.

We guarantee no additional charges upon delivery — no customs surprises, no hidden fees.

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Ownership & Risk

• To ensure fast dispatch times, once your order has been placed, we are unable to modify or cancel it.
• If you made an error in your shipping address, please contact us immediately at info@luccetti.com.
• Any delivery date provided is an estimate. Luccetti is not responsible for delays caused by the courier or customs processing.
• Once your order has been shipped, Luccetti is not liable for lost, stolen, or damaged items during transit.

Lost Packages:

• If your order has not arrived within the expected timeframe, please contact us within 30 days of the shipment date so we can investigate.
• If you contact us after 30 days, we may not be able to assist due to expired Proof of Delivery (POD) records.

Need help? Contact our customer support team at info@luccetti.com